General conditions of supply

Index to Cleaning & Care Instructions

1. After shaking out all dust, cold water wash on delicate cycle, soft wash with plenty of water (maximum 104ºF - 40ºC).  Rinse twice thoroughly in lukewarm water.  DO NOT WRING OUT OR SQUEEZE. Finally, rinse in cold water. Avoid sharp folds when drying – if possible hang at full length.
2. Dry-cleaning only – do not wash.
3. Use professional upholstery cleaner only. Use cold processes.
4. After shaking out all dust, hand wash and rinse in plenty of cold water. Do not wring or squeeze, avoid sharp folds when drying naturally out of sunlight. Use cool iron not exceeding 40ºC.

Laundering and Cleaning:

All Svenmill fabrics are dyed and printed with the best dyes available, which have been tested to withstand the effect of laundering or cleaning under normal conditions and in accordance with the cleaning and care instructions. Avoid direct steam.

Cut length:

Before ordering fabric on a cut length basis, please check design and colourway numbers are correct. Once fabric has been cut no refunds or exchanges will be accepted.  

Delivery to third parties:

It is your responsibility to ensure that the order is correct in all respects including design, fabric type and colour. We recommend that you forward a sample of the fabric to the third party before ordering

After Treatment:

Svenmill will not be held liable for any shrinkage, colour loss or fading, which might result as a consequence of any treatment, applied to the fabric after purchase. We cannot endorse the work carried out by third party service providers.

Shrinkage:

Any materials not offered as shrink resistant tend to shrink when laundered or cleaned. A shrinkage of up to 5% could take place in fabrics not claiming to be preshrunk and this means that a 1.5m curtain could lose 7.5-9.0cm (5% extra material should be ordered to cover the shrinkage loss). It must be pointed out however that even after pre-shrinking a fabric may shrink by 2% and should not be sold as “shrink proof”.

Movement warning:

Shrinkage and relaxation (dropping) are a common feature of most fabrics but more prevalent in taffetas and natural fabrics such as cottons and linens. Factors which can influence the movement of curtains include humidity and temperature change.

Helpful hints to minimize the effect of movement:

Always allow the fabric to “relax” for 24 hours after winding off the roll, before laying up and cutting.

Include a minimum 10cm hem as a precaution to allow for adjustments after installation.

Colour Fastness:

All Svenmill fabrics are tested for their colour fastness to light and have a minimum rating of 3 for linen yarns and 5 for dyed yarns on the ISO Blue Scale. Although they are not guaranteed fade-free, they can be relied upon to give every satisfaction in normal domestic use. Curtains should be used together with a lining to provide protection from South Africa’s damagingly high UV rays.

Colour Matching:

Exact matching of colour cannot be guaranteed. Where an exact match is required, please request a  cutting of present stock. Before cutting fabric to make curtains, always satisfy yourself that the fabric colours are to specification as slight colour variations do occur from batch to batch.

Pattern Repeats:

An approximate pattern repeat is indicated in our price-list. This should be taken as a rough guideline only, when measuring and estimating.

Making up:

All goods should be examined before cutting and allowed to relax – otherwise claims cannot be accepted. The designs on all printed fabrics do not necessarily coincide exactly with the weave of the cloth. It is imperative, therefore, that all curtains are cut and made up according to the design to ensure that the motifs will be horizontal when hanging. A tolerance between the design and the weft threads of up to 5cm across width of 1.2m should offer no problems when making up. If the variation exceeds this figure to any appreciable extent it should be reported before cutting, as no responsibility will be accepted once the fabric has been cut. All claims should be made within 7 days of receipt of goods.

Seam Protection:

Even where fabrics have been tested and passed for seam slippage, it is possible for fraying to occur. It is therefore highly recommended that loosely woven fabrics are either taped or overlocked before make-up. A minimum 1.2cm seam allowance is also recommended.

Make-up of Blockout lining:

We recommend that a ball point needle be used when stitching all our blockout lining fabrics.

Note:

In light of current volatile exchange rates between the Rand and other currencies we reserve the right to change prices or withdraw items from our range at any time without notification. All goods are supplied by us on the condition that our liability for any faults or defects therein or claim in connection therewith is limited to a sum not exceeding Svenmills’ invoice value for the fabric in question.